Terms and conditions

Terms and conditions

Some informations

Rates are per Room per day and include living room, multimedia services, reception services, breakfast and Wi-Fi.

Holidays and weekends are considered High Season.

The tourist tax is excluded from the rate.

Based on local events and shows, prices may vary in the period mentioned above.

During the peak seasons [July – October – November] the rates will not be refundable.


The addition of a third bed is available in some rooms, notice is appreciated.

Children from 0 to 1 year old, free.

Children from 1 to 12 years old, third bed rate.

Guests over 2, 1 extra bed allowed up to 12 years old guests.


Check in, before 5:00 PM – Check out, before 10:00 AM.

For Check-ins scheduled beyond the established time, additional costs may apply.

Please communicate any delays, misunderstandings or inability to respect arrival times with adequate notice.

The structure guarantees assistance to guests from 8.00 AM to 3.00 PM

We specify that any damage of any entity caused to the structure, objects and things contained in it, will be properly charged by us via your credit card, based on a fair assessment of the damage established.

This structure is not suitable to accommodate people with severe motor disabilities.

For the reservation a credit card number is requested only as a guarantee.


Cancellation Policy: 31 days before Check-in, Free
From 30 to 16 days before Check-in, 20%
From 15 to 4 days before Check-in, 40%
3 days before Check-in, 80%
Never checked in, 100%


Payment methods: Visa | Mastercard | ATM | Check | Cash

Terms valid for bookings made directly to WhyInn Group.

Read the Privacy regulation here